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Last Updated: 9/22/2005
© 1996~2005
Gromax Enterprises Corp.
All Right Reserved.

• PRICES, SPECIFICATIONS, AND FEATURES SUBJECT TO CHANGE WITHOUT NOTICE.

If the red indicator light does not glow and the water conditioner has not been physically broken through misuse, it should be returned to the supplier or direct to the Company with proof of purchase. During the first 3 years it will be repaired or replaced free of charge. Any unauthorised attempt to repair the unit will invalidate this guarantee. The Company will not accept responsibility for water leaks that are revealed by the dissolving of scale.

The warranty period for the Products will be a minimum of twelve months from date of purchase with respect to fitness for purpose/ performance. The Company will refund to the merchant the cost of goods supplied who in turn will refund the contractor for the cost of goods supplied if the end user proves that more than six months after installation but not later than 12 months after installation the device failed to produce the benefits claimed both generally and in relation to the agreed Customer specification of requirements.

Under no circumstances will the Company entertain third party claims arising out of failure of the equipment nor will the Company accept any liability for consequential damage caused by the effectiveness and efficiency of the Hydroflow unit where the Customer has been advised of the likelihood of this beforehand e.g. where there is the possibility of loose scale particles being allowed to enter the system or process unfiltered.

Most of the hardness in water comes from calcium and magnesium salts which are dissolved into the water from the rocks through which the rain flows. Hydroflow will effectively and efficiently treat this water.

The Company accepts that certain types of encrusting scale once formed will not quickly be dissolved by the Hydroflow unit where there are high concentrations of silicates, sulphates and phosphates. In such cases it is recommended that systems known to contain such encrusting scale be chemically cleaned. Once cleaned the system should stay clear thereafter.